BUSINESS SKILLS - Receptionist and Frontline Course

A good Receptionist or Frontline Officer is vital to the success of any business. One of the great benefits is that they can work in many different industries from offices, to hotels, to medical centers, and demand for people with the right skills and qualities is always high. This course and we’ll equip mine with all the essential skills i need and the professional acumen to succeed in this rewarding field of work. 'll learn how best to meet and greet visitors, how to create a welcoming environment and the basics of operating a telephone switchboard, and these are just for starters. I also cover key skills needed by Receptionists in different employment sectors, for example sports and leisure centres, hotels and offices. Covering all aspects of the role, from answering the telephone to dealing with visitors, our Receptionist and Frontline Learning Programme is suitable for anyone who works in a "front office" situation.