
Bogdan Dan
Agile isn’t just a framework, it’s a mindset. It means adapting to change, learning from mistakes and growing as a team. But leaders often forget this and find it difficult to successfully implement Agile in their organizations.
Changing titles and using the language of Agile is just the start of adopting an agile way of working. It’s more important that the people adopt an agile mindset and this means changing the culture of the organization. Without changing the culture, agile ways of working will never really take hold and the benefits will never truly be realized.
As the Scrum Master, you’re a change agent in your organization. This course will guide you through some of the processes and techniques you can use to fulfil this role.
Intended Audience
The course is aimed at the Agile Scrum Master. However, it’s equally relevant to the Product Owner’s role in the team.
Prerequisites of the Certifications
There are no specific pre-requisites to study this course.
Learning Objectives
After completing the Managing Conflict in Agile Teams course, you’ll be able to:
Define the organizational challenges of agile adoption and describe the Scrum Master’s role in facilitating culture change;
Define cognitive bias and the four stages of developing competence, and describe why psychological safety is important;
Explain the Scrum Master’s role in using the change model;
Describe the importance of working with HR to drive culture change;
State the components of the cultural model and its role in assessing an organization’s culture; and
Identify what different cultures mean for agile and the transformation process.
Agenda
This Learning Path contains videos and other resources for four modules, together with the associated course Introduction.
Course Introduction
We begin with an introduction to the course and what you can expect from the videos in this Learning Path. It will also provide you access to the Managing Conflict Resources.
Module 1 – Agile and the Business Culture
What is Agile?
The Business Culture
Module 2 – Preparing for Change
Cognitive Bias
Psychological Safety
Module 3 – Implementing Change
The Change Model
Working with HR to Drive Culture
Module 4 – Aligning to the Organization
The Cultural Model
Developing an Agile Culture
Issued on
January 30, 2025
Expires on
Does not expire