25.12.6
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Scrum Master as a Change Agent

Agile isn’t just a framework, it’s a mindset. It means adapting to change, learning from mistakes and growing as a team. But leaders often forget this and find it difficult to successfully implement Agile in their organizations. Changing titles and using the language of Agile is just the start of adopting an agile way of working. It’s more important that the people adopt an agile mindset and this means changing the culture of the organization. Without changing the culture, agile ways of working will never really take hold and the benefits will never truly be realized. As the Scrum Master, you’re a change agent in your organization. This course will guide you through some of the processes and techniques you can use to fulfil this role. Intended Audience The course is aimed at the Agile Scrum Master. However, it’s equally relevant to the Product Owner’s role in the team. Prerequisites of the Certifications There are no specific pre-requisites to study this course. Learning Objectives After completing the Managing Conflict in Agile Teams course, you’ll be able to: Define the organizational challenges of agile adoption and describe the Scrum Master’s role in facilitating culture change; Define cognitive bias and the four stages of developing competence, and describe why psychological safety is important; Explain the Scrum Master’s role in using the change model; Describe the importance of working with HR to drive culture change; State the components of the cultural model and its role in assessing an organization’s culture; and Identify what different cultures mean for agile and the transformation process. Agenda This Learning Path contains videos and other resources for four modules, together with the associated course Introduction. Course Introduction We begin with an introduction to the course and what you can expect from the videos in this Learning Path. It will also provide you access to the Managing Conflict Resources. Module 1 – Agile and the Business Culture What is Agile? The Business Culture Module 2 – Preparing for Change Cognitive Bias Psychological Safety Module 3 – Implementing Change The Change Model Working with HR to Drive Culture Module 4 – Aligning to the Organization The Cultural Model Developing an Agile Culture

Issued on

January 30, 2025

Expires on

Does not expire